Shop Profile

At Ruby Plaza, we understand that you want to know who it is that you are purchasing from. We know that you want a buying experience that is not only pleasant, but rewarding. This Shop Profile page is designed to give you an overview of this particular Ruby Plaza shop, so you know you can shop with confidence. For additional background information on this shop, choose the About Us tool which can be found to your left.

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Civility - The Shop For Gracious Living Profile:

Overview of Civility - The Shop For Gracious Living

Upscale Collectibles And Gifts from Around the World Never the ordinary...unique items chosen over the last 50 years of travel around the world.

Our Service Pledge To You
We try to respond to all inquiries within 24 hours, unless we specify dates that we will be unavailable. Since we take our items to a professional packer, orders may take a bit longer, but are usually shipped within 3 days.
We have been collectors for years. We have never been dealers. This is our first and only shop, and we will sell only items that we believe are authentic. Over the years, we have (on rare occasions) bought something that was not as represented, and learned a few costly lessons. In the unlikely event that an item is not as we believed it to be, then we will of course refund shipping costs as well.

Return Policy
This shop uses the standard Ruby Plaza Return Policy as follows:

1. If you are not pleased with your Ruby Plaza purchase, simply contact the shop owner where you bought the item by email or phone within 3 days of delivery of your item to arrange for its return and a refund of the purchase price, less a restocking fee if stated in the shop owner's Terms Of Sale at the time of purchase.
2. The shop owner will acknowledge your return request within 3 days.
3. You will ship the item back to the shop within 3 days of the acknowledgement:
   • The item must be returned via the original carrier (unless agreed otherwise in writing), in its original packaging, insured (if available) for its purchased price, and must be received in the same condition as when it was shipped to you with the shop's tags and identifying marks intact.
   • We recommend you use delivery tracking and get a delivery receipt.
   • The buyer pays for return shipping and insurance, unless agreed otherwise between the buyer and shop owner.
4. After the shop owner verifies the returned item is as originally sent, they must issue a full refund within 3 days. For protection of both the shop owner and buyer, when making a refund via personal check or money order to a buyer, the shop owner is required to send the refund to the buyer in a traceable manner where receipt confirmation can be verified.

This shop offers the following Terms of Sale.

This shop also sells Exclusively on Ruby Plaza's sister site Ruby Lane.

Be sure to visit our other shop on Ruby Lane, Barkus Farm Antiques, Collectibles and Fine Art

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