Shop Profile

At Ruby Plaza, we understand that you want to know who it is that you are purchasing from. We know that you want a buying experience that is not only pleasant, but rewarding. This Shop Profile page is designed to give you an overview of this particular Ruby Plaza shop, so you know you can shop with confidence. For additional background information on this shop, choose the About Us tool which can be found to your left.

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CranberryManor PG Profile:

Overview of CranberryManor PG

Pottery & Glass Division - Specializing in Brand Name Vintage Pottery & Glass Purveyor of What Once Was and Shall Never Be Again ~ US Shipping is *FREE*

Our Service Pledge To You
I am committed to excellent in Customer Service. I always do my very best to describe and picture items accurately, provide prompt & clear communication, provide exceptional shipping speed, and charge exact shipping costs w/low packing charges (if applicable). I excel in my shipping skills - your vintage treasures will arrive to you well packed and safe.

I want you to be a happy and repeat customer at CranberryManor, and I am fully aware of the inherit difficulties w/purchasing online. I am happy to take a return for any reason - please notify me of your intent to return w/in 3 days of receipt of merchandise. Shipping costs, in this case, are non-refundable.

The majority of items you will find at CranberryManor are vintage, and, often times, have been well loved over the years. While I do my very best to thoroughly inspect and call all flaws - I may occasionally miss something. Please trust that this is completely unintentional, and, if this is the case, I will reimburse your shipping costs if you wish to return your item.

Return Policy
This shop uses the standard Ruby Plaza Return Policy as follows:

1. If you are not pleased with your Ruby Plaza purchase, simply contact the shop owner where you bought the item by email or phone within 3 days of delivery of your item to arrange for its return and a refund of the purchase price, less a restocking fee if stated in the shop owner's Terms Of Sale at the time of purchase.
2. The shop owner will acknowledge your return request within 3 days.
3. You will ship the item back to the shop within 3 days of the acknowledgement:
   • The item must be returned via the original carrier (unless agreed otherwise in writing), in its original packaging, insured (if available) for its purchased price, and must be received in the same condition as when it was shipped to you with the shop's tags and identifying marks intact.
   • We recommend you use delivery tracking and get a delivery receipt.
   • The buyer pays for return shipping and insurance, unless agreed otherwise between the buyer and shop owner.
4. After the shop owner verifies the returned item is as originally sent, they must issue a full refund within 3 days. For protection of both the shop owner and buyer, when making a refund via personal check or money order to a buyer, the shop owner is required to send the refund to the buyer in a traceable manner where receipt confirmation can be verified.

This shop offers the following Terms of Sale.

Be sure to visit our other shop on Ruby Lane, CranberryManor

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