Shop Profile

At Ruby Plaza, we understand that you want to know who it is that you are purchasing from. We know that you want a buying experience that is not only pleasant, but rewarding. This Shop Profile page is designed to give you an overview of this particular Ruby Plaza shop, so you know you can shop with confidence. For additional background information on this shop, choose the About Us tool which can be found to your left.

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Mary Ann, Mary Ann Designs Profile:

Overview of Mary Ann, Mary Ann Designs

Offering unique, beautiful vintage, contemporary and artisan jewelry. Excellent Customer Service - New Items Added Every Week

Our Service Pledge To You
Our promise to you:

1) All items have been carefully inspected before being offered by Mary Ann, Mary Ann Designs.

2) Quality is guaranteed. You may always return any item for a full refund, per the Ruby Plaza guarantee.

3) Descriptions of all items are detailed and comprehensive; we want you to have complete information before making your purchase.

4) Website payments are always made through a verified secure method, so you can rest assured that your personal information is confidential and protected when you make a purchase from Mary Ann, Mary Ann Designs.

PRIVACY POLICY

We regard your privacy as an important aspect of our commitment to customer service.

We will not share or sell any information (name, address, purchasing habits, etc.) that we collect from you in the course of your transactions with us.

We only maintain account information as a means of record keeping as standard business practice. You may contact us at (312) 502-4574 any time to correct your contact or billing information or to request that we do not mail future product information to you.

We use secure transaction technology, privacy controls and restricted employee access to your records, in order to protect your personal data.

Return Policy
This shop uses the standard Ruby Plaza Return Policy as follows:

1. If you are not pleased with your Ruby Plaza purchase, simply contact the shop owner where you bought the item by email or phone within 3 days of delivery of your item to arrange for its return and a refund of the purchase price, less a restocking fee if stated in the shop owner's Terms Of Sale at the time of purchase.
2. The shop owner will acknowledge your return request within 3 days.
3. You will ship the item back to the shop within 3 days of the acknowledgement:
   • The item must be returned via the original carrier (unless agreed otherwise in writing), in its original packaging, insured (if available) for its purchased price, and must be received in the same condition as when it was shipped to you with the shop's tags and identifying marks intact.
   • We recommend you use delivery tracking and get a delivery receipt.
   • The buyer pays for return shipping and insurance, unless agreed otherwise between the buyer and shop owner.
4. After the shop owner verifies the returned item is as originally sent, they must issue a full refund within 3 days. For protection of both the shop owner and buyer, when making a refund via personal check or money order to a buyer, the shop owner is required to send the refund to the buyer in a traceable manner where receipt confirmation can be verified.

This shop offers the following Terms of Sale.

This shop also sells Exclusively on Ruby Plaza's sister site Ruby Lane.

Be sure to visit our other shop on Ruby Lane, Anna's Vintage Jewelry

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