Shop Profile

At Ruby Plaza, we understand that you want to know who it is that you are purchasing from. We know that you want a buying experience that is not only pleasant, but rewarding. This Shop Profile page is designed to give you an overview of this particular Ruby Plaza shop, so you know you can shop with confidence. For additional background information on this shop, choose the About Us tool which can be found to your left.

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Melange-Art-Luxury Profile:

Overview of Melange-Art-Luxury

FREE USPS DOMESTIC SHIPPING: Luxury Goods: TIFFANY, Estate & Designer Jewelry, Handbags, clothing Credit Card ORDERS BY PHONE: 520-825-4005 / PAL PAL Credit Cards / Layaway 3-12 Months

Our Service Pledge To You
We respond to all orders within 24 hours and guarantee our customer's total satisfaction. We wish to treat our customers as we would wish to be treated, with dignity and respect.

We proudly stand behind our merchandise and diligently research each and every item we offer for sale and "authenticate" to the best of our ability with documentation whenever possible the estate and auction items we receive.

CUSTOMER FRIENDLY ATMOSPHERE:

As a Ruby Lane dealer we are offered the option of blocking a customer for non-payment, fraud or abuse. Although this policy can be advantageous it is not totally without fault, therefore, it is the policy of Melange-Art that we will try harder to be more understanding in our customer's needs and call for a better line of open communication before randomly blocking a shopper. We feel strongly, except for fraud, there should be no reason to block someone. We offer layaway options and special rewards for our repeat customers. We want you to shop in a friendly family style atmosphere. Your business is most appreciated. Call us at any time, and we promise to listen to your individual needs.


RETURNS: There are no returns on custom jewelry orders or items purchased and paid for on layaway.

RETURN SHIPPING REQUIREMENTS:

Fine Art, Crystal, Sculpture and other delicately packaged items must be repackaged with adequate professional shipping material to prevent breakage or damage in the return.

Insurance companies are not paying claims on items not packaged correctly and their adjuster will most certainly verify how a damaged item was packaged and boxed! We take our shipping seriously and ask that you do too. We have had only 1 damaged items in two years.

If you feel you can not ship an item back the same way you received it please take it to a professional shipper in order to guarantee your refund.

Return Policy
This shop's Return Policy:
Return Policy We always try to provide as many detailed photos and description as possible. If you have a question please do not hesitate to ask. All Sales Are Final and do not offer items on a trial basis. Please understand sometimes things happen and you might feel an item is not as described, we are here to work with you if you are ever dissatisfied. Our continued goal is to have happy, satisfied customers that will look to shop with us again and tell their friends about us.

This shop offers the following Terms of Sale.

Be sure to visit our other shop on Ruby Lane, Melange-Art

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