Shop Profile

At Ruby Plaza, we understand that you want to know who it is that you are purchasing from. We know that you want a buying experience that is not only pleasant, but rewarding. This Shop Profile page is designed to give you an overview of this particular Ruby Plaza shop, so you know you can shop with confidence. For additional background information on this shop, choose the About Us tool which can be found to your left.

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Mountain View Mercantile Profile:

Overview of Mountain View Mercantile

Rocky Mountains - Great Items from a Beautiful Place! 20% OFF SALE!! Includes my Ruby Lane Shop! Prices shown are the new sale prices.

Our Service Pledge To You
Our pledge to you is for you to have a safe, easy and pleasant shopping experience in our shop. All shops on Ruby Plaza are like "booths" in an antique mall - each one is individually owned and operated. We strive to have happy customers, and love our return customers!

We appreciate your visit to our shop! If you see an item you are interested in, feel free to add it to the shopping bag on each page. This will allow you to return to it easily, just by clicking on your shopping bag at the top of the page, after you are finished browsing through our shop, or through Ruby Plaza. Placing items into the shopping bag is NOT a commitment to purchase the items, but makes it easier to find them again.

To make a purchase, just click on "Add to Shopping Bag" on the item page. (If you are not already registered with Ruby Plaza, registration is quick and easy.) Fill in the necessary information on the purchase order form, submit it, and we will respond with an e-mail within 24 hours with your final total, as well as any other communication necessary to complete the transaction.

We can accept PayPal, checks, money orders or credit cards through PayPal. If you have trouble placing an order, or wish to place your order by phone, please feel free to call us - leave a message if we're not available.

All inquiries will be answered as soon as possible. If you need additional photos of an item, please e-mail.

We will confirm your order within 24 hours. Items will be shipped within 2 days of receipt of PayPal or Money Order payment. Please allow 7 business days for personal checks to clear.

While we are not "experts", we strive to accurately describe all items. We want to make your shopping experience with us very pleasant.

Thank you for visiting our shop, and please check back often for newly added items, as well as special sales throughout the year.

Return Policy
This shop uses the standard Ruby Plaza Return Policy as follows:

1. If you are not pleased with your Ruby Plaza purchase, simply contact the shop owner where you bought the item by email or phone within 3 days of delivery of your item to arrange for its return and a refund of the purchase price, less a restocking fee if stated in the shop owner's Terms Of Sale at the time of purchase.
2. The shop owner will acknowledge your return request within 3 days.
3. You will ship the item back to the shop within 3 days of the acknowledgement:
   • The item must be returned via the original carrier (unless agreed otherwise in writing), in its original packaging, insured (if available) for its purchased price, and must be received in the same condition as when it was shipped to you with the shop's tags and identifying marks intact.
   • We recommend you use delivery tracking and get a delivery receipt.
   • The buyer pays for return shipping and insurance, unless agreed otherwise between the buyer and shop owner.
4. After the shop owner verifies the returned item is as originally sent, they must issue a full refund within 3 days. For protection of both the shop owner and buyer, when making a refund via personal check or money order to a buyer, the shop owner is required to send the refund to the buyer in a traceable manner where receipt confirmation can be verified.

This shop offers the following Terms of Sale.

Be sure to visit our other shop on Ruby Lane, Susan's Selections

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